Privacy

NovaSvet Privacy Policy

Effective Date: December 9th 2024
Last Updated: octomber 7th 2025

NovaSvet (“we”, “us”, “our”) is committed to protecting the privacy and security of users (“you”, “your”) on our website, mobile applications, and digital services (collectively, “Services”). This Privacy Policy explains how we collect, use, store, share, and protect your information when you use NovaSvet, along with your rights and choices.

By accessing or using our Services, you agree to the practices described in this Privacy Policy. If you do not agree with any part, please do not use our Services.

Definitions
What Information We Collect
How We Use the Information
Legal Basis for Processing (where applicable)
Cookies, Tracking & Similar Technologies
Sharing & Disclosure
Data Storage, Retention & Security
International Transfers
Your Rights & Choices
Children & Minors
Changes to This Policy
How to Contact Us

1. Definitions

“Personal Data” / “Personal Information” — any information that identifies or can identify you (directly or indirectly), such as name, email, IP address, etc.
“Non-Personal Data” — information that does not by itself identify you (aggregated, anonymized, pseudonymized data).
“User Content” — content you post, upload, comment, or share on NovaSvet (photos, videos, text, etc.).
“Third Party” — any entity outside NovaSvet, such as service providers, advertisers, analytics platforms, etc.
“Processing” — collecting, storing, using, sharing, deleting, or otherwise handling information.

2. What Information We Collect

We collect information in different ways in order to provide, improve, and protect our Services. Below are the main categories:

2.1 Information You Provide Directly

When you register, interact, or use features, you may provide:

Account information: username, email, password, profile photo, bio, date of birth (if required)
Contact information: email address, phone number (if you choose to provide)
User Content: images, videos, posts, comments, messages, stories, etc.
Feedback & support requests: when you contact us, we may collect the content of your request, contact information, etc.
Payment information: if you use paid or premium features, we may collect billing information (via secure payment processors).

2.2 Automatically Collected Information

When you use our Services, we automatically collect:

Device & connection info: device type, operating system, hardware identifiers, network information
Usage & activity data: pages/screens visited, features used, timestamps, logs, interactions
IP address & geographical data
App & browser data: browser type, version, cookies, referrer, user agent
Diagnostics & crash data: error logs, performance metrics

2.3 Information from Third Parties & Partners

We may receive information about you from third parties, such as:

Social networks: if you link or log in via Instagram, Facebook, etc.
Analytics & advertising partners
Public sources or third-party data aggregators

3. How We Use the Information

We use your information for a variety of purposes, including:

To provide & operate the Services
- Create, maintain, and manage your account
- Enable features like posting, messaging, commenting
- Authenticate access and secure your account
To improve & personalize user experience
- Recommend content, posts, or connections
- Tailor notifications, suggestions, and user interfaces
- Conduct research, analytics, and feature enhancements
To communicate & send updates
- Send you transactional messages (account alerts, billing)
- Send newsletters, updates, marketing (if you opt in)
- Provide support and respond to your inquiries
For safety, security & fraud prevention
- Detect, prevent, or mitigate fraud, abuse, or violations
- Investigate and enforce our policies
- Secure our systems and infrastructure
For legal compliance & protection
- Comply with applicable laws, regulations, audits
- Defend legal claims or protect rights
- Enforce contracts

4. Legal Basis for Processing (Where Applicable)

Where applicable (especially under regulations like GDPR or similar), we rely on one or more of these legal bases:

Consent: you give explicit permission (e.g. opt in for newsletters).
Performance of contract: necessary to provide Services you request.
Legitimate interests: for security, fraud prevention, service improvements.
Legal obligations: compliance with laws, court orders, etc.

If we rely on legitimate interests, we protect your rights and interests.

5. Cookies, Tracking & Similar Technologies

We use cookies and similar tools (pixels, SDKs, local storage) to:

Recognize your device and preferences
Remember your login sessions
Measure and analyze usage
Provide personalized content or ads
Monitor performance

You can control or disable cookies via your browser or device settings. However, disabling some cookies may affect certain features.

We may also allow participation in browser-level or operating system-level opt-out mechanisms for analytics or advertising tracking.

6. Sharing & Disclosure

We may share your Personal Data only in certain circumstances:

6.1 With Service Providers

We may share with third-party vendors who assist with operations (hosting, analytics, payments, email delivery). They operate under confidentiality agreements.

6.2 With Business Partners

For co-marketing, integrated features, or social sharing, where you’ve authorized.

6.3 With Other Users

Your profile, username, posts, and public content are visible and shareable by other users.

6.4 Legal & Safety Disclosures

We may disclose information if required by law, legal process, or to protect rights, safety, or mitigate fraud or security risks.

6.5 Aggregated & Anonymized Data

We may share non-identifiable aggregated data for analytics, research, or public trends.

7. Data Storage, Retention & Security

7.1 Storage & Location

We store data in secure servers and data centers. We take reasonable steps to ensure our infrastructure is protected.

7.2 Retention

We retain your Personal Data only as long as necessary for the purposes described in this Policy, or as required by law.
If you delete your account, we may keep residual copies for backup or legal obligations for a defined period.

7.3 Security Measures

We use technical (encryption, firewalls), organizational, and administrative safeguards to protect data.
We continually review and update security practices.

However, no system is perfectly secure, and we cannot guarantee absolute safety.

8. International Transfers

Your data may be transferred to and processed in locations outside your jurisdiction (e.g. servers or partners abroad).
When transfers occur, we ensure appropriate safeguards, such as contractual data protection measures, compliance with recognized data protection standards (e.g. standard contractual clauses).

9. Your Rights & Choices

Depending on your location and applicable law, you may have the following rights:

Access: request a copy of your personal data
Correction / Update: correct or update inaccuracies
Deletion / Erasure (“Right to be forgotten”)
Restriction of processing
Object to processing (e.g. for marketing)
Data portability (receive your data in machine-readable format)
Withdraw consent (where processing was based on consent)

To exercise rights, contact us (see Section 12). We may require verification. We will respond within legally required times.

You can also manage cookie settings and communication preferences via your account settings.

10. Children & Minors

NovaSvet is not intended for children below the age of 13 (or the local legal minimum).
If you are under the legal age for your jurisdiction (e.g. 16), you may only use our Services with parental or guardian consent.
If we learn we’ve collected personal data from a child without such consent, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When changes are material, we will highlight or notify users (e.g. by email or in-app).
The Effective Date at top will be revised.

Your continued use after changes means you accept the updated policy.

12. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or our data practices, please contact us at:

📧 Email: contact@novasvet.com
🏢 Address: no 55 iya abubakar cresent, idu, Abuja, Nigeria
📞 Phone: +2349033825225

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